Rant - When You Say You're Going to do Something, Do it!

I recently got a call from an agent complaining because he'd put in a request for an applicant to be called - the interviewer who took the request said that the applicant would be called right away - however the agent called back later to say that the applicant hadn't been called and it had been 30 minutes since the request was put in.  The interviewer should have called the applicant right away if they needed to be called right away, or else told a supervisor that the applicant needed to be called right away if they weren't able to call the applicant right away.  If the interviewer was unable to do either of these things, they should not have told the agent that they would be called right away.   Not following through on something like this can hurt a company's reputation, so when you say you're going to do something, or that something will be done right away, be sure to follow through.